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Technical assistance service

Servicio técnicoTechnical assistance service for providing field services or in-shop services with officially approved technicians.

Characteristics:

  • Adapting to service guarantee conditions (SLA)
  • Complementing the current network of specialised technicians with a greater degree of flexibility and coverage
  • Availability of specialised technicians to cover certain times and areas
  • Installations, commissioning, removal or relocation of equipment
  • Scheduled interventions: preventative, technical-legal, etc.
  • Unscheduled interventions: corrective, low performance, etc.
  • Assisting technical requests in compliance with protocol
  • Monitoring of devices
  • Onsite removals, inspection and modification in the electronics workshop and return to new site
  • Laboratory for repairs at component level and replacement of parts or subassemblies: onsite reactive maintenance