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A decade of after-sales services in medical technology and hospital electromedicine

Logo Sisemed 10 Aniversario

Comprehensive Electromedical Support Services (Sisemed) was born 10 years ago in the Sarrià neighborhood as an initiative of the Costaisa Group to develop the area of ​​services in medical technology. Since then, it has managed to maintain a privileged position in the hospital electromedical sector and the after-sales service of medical technology manufacturers.

In the opinion of José Antonio R. Leyva, General Director of Sisemed, "we have made a name for ourselves in the market because our clients value the capabilities of our team of technicians deployed throughout Spain, for whom the rest of the organization is dedicated ensuring the quality of service and safety in all our actions."

For its nearly one hundred professionals, Sisemed has an online campus of continuous technical training related to the company's service lines and products, as well as internal management aspects such as procedures and quality, among others.

In addition, it is the driving force behind the Dual FP of electromedical technicians in Spain, which began its career at the Instituto Marina de La Llagosta and was succeeded by the Institut Federica Montseny de Burjassot, Valencia, and the IES Cuenca Minera de Riotinto in 2019, which also had the Sisemed's participation in the training of its teachers and students.

Sisemed also actively participates in all the Biomedical Engineering Talent Forums organized by the University of Barcelona (UB), the Polytechnic University of Barcelona (UPC) and the Pompeu Fabra University (UPF) in collaboration with Fenin for four years.

"Caring for talent is not enough," adds Leyva, "if we do not offer an enriching project and real prospects for professional growth. For this reason, innovation is also a driver of our growth strategy." Sisemed is working on the augmented reality application for remote assistance, the use of IoT for inventory and geolocation of medical technology teams or big data solutions to obtain predictions of team intervention.